“What sets Ngoc apart is her ability to think holistically about design challenges. She carefully considers each project, ensuring that her solutions not only delight users but also align with strategic goals. I can say without hesitation that Ngoc would be a tremendous asset to any organization fortunate enough to have her. Her design expertise, business acumen, and excellent teamwork skills make her a standout professional in her field!" – UX Design Manager (November 2024)

“Ngoc continues to impress me with her leadership of owning projects from start to finish. In the last six months she’s taken on three major project initiatives and also led the creative design direction of a conceptual product for senior leadership.” – UX Manager (September 2024)

“Ngoc is a talented and multifaceted researcher, synthesizer and designer. She meets challenges with poise and curiosity, and is quick to learn new tools, skills and techniques. She’s extremely organized and never misses a deadline, Ngoc knows how to manage up and across on project teams.” – Service Design Manager (January 2023)

“Ngoc has ability to transform complex ideas and user flows into simple, intuitive designs, while balancing user needs with the realities of technical constraints. Her thoughtful approach ensured that her solutions were both innovative and practical, making her an invaluable bridge between design and the engineering team. Ngoc is also an outstanding collaborator and team player. I always enjoyed brainstorming and working through projects with her and think she would contribute a great deal to any team she finds herself on.” – Senior UX Designer (December 2024)

“I’ve had the pleasure of working with Ngoc, an exceptional UX designer who improves every project she works on. She creates high-quality, user-centered designs quickly while making sure accessibility and inclusivity are always a priority. Ngoc’s expertise in user research helps her gather insights that lead to impactful design decisions. She’s a strong collaborator, always advocating for both user needs and stakeholder goals, and pushing for more intuitive, innovative solutions. Ngoc is a valuable asset, and any team would be lucky to have her.” – UX Designer (November 2024)

“She receives feedback really well, is very collaborative, and is overall just extremely enjoyable to work with!” – Senior UX Designer (May 2022)

“I’ve had the privilege of working with Ngoc for nearly three years. Her ability to simplify healthcare digital experiences is nothing short of extraordinary. She led extensive user research and testing, iterating on the design until we achieved a solution that resonated deeply with our users. The result was a seamless experience that made managing healthcare costs much more accessible for our members. Beyond her expertise, Ngoc is a fantastic collaborator who brings a calm, thoughtful approach to challenging projects. I would highly recommend her for senior UX design roles—her skills, creativity, and work ethic make her a true asset to any team.” – Strategic Product Manager (November 2024)

“Ngoc continues to meet and exceed my expectations of what it means to work with a UX Designer. She consistently shows up with a strong understanding of the business requirements/user flows, or is otherwise prepared with sharp questions that often reveal gaps or areas in need of further discovery. Ngoc proactively strives to resolve challenges as soon as they arise. Her design work is excellent and her usability research has been a key asset informing our product strategy. Ngoc has been unconditionally reliable. Ngoc is one of my favorite people because she brings a refreshing mix of reasonability and accountability to the table even when planning weeks or months in advance amidst an ocean of competing priorities. I have a great deal of trust in Ngoc’s work ethic, quality of work, and sense of mutual respect across business functions.” – Product Strategy Manager (May 2023)

“I highly recommend Ngoc for any prospective employer seeking a dedicated and skilled professional. She played a pivotal role in creating quality, consistent, and intuitive user experiences. Her insightful, detail-oriented, and results-driven approach, combined with her flexibility and engaging demeanor during implementation, makes her an invaluable teammate. Ngoc consistently contributes to enhancing the customer experience, and her commitment to improving the lives of our members deepens her understanding of their user journey. She would be an incredible asset to any team.” – Senior Engineer (November 2024)“Working with Ngoc has been an absolute pleasure. She excels at fostering collaboration by bringing diverse perspectives into the design process and ensuring everyone feels included during all phases of the design process. Ngoc’s communication is clear and empathetic, making even complex challenges easier to tackle as a team.” - QA Engineer (December 2024)

“She’s a collaborative designer who is strong in research, UX, and product design. She also mentors peers about UX methodologies and tools and is always willing to support others.” – Quality Assurance (QA) Engineer (March 2023)

“On a time-sensitive deadline, your constant communication on the status of the designs, swift updates, and any new changes was incredibly helpful during that stressful time and helped create a collaborative team environment. Your no-hesitation willingness to go over questions during QA was an important factor within the timeline of release. Your work is always finalized and ready for us once we take up a story. You always get done quickly to make sure engineers are able to do their work smoothly.” – Software Engineer (May 2023)